Website Agreement


  • The terms of the Travel Expert (Asia) Enterprises Limited (here in after referred to as " Travel Expert (Asia) Enterprises Limited " "we," "us," or "our"). Privacy Policy are incorporated into these Terms and Conditions. You agree to the use of personal information by Travel Expert (Asia) Enterprises Limited and its affiliates or third party suppliers in accordance with the terms of and for the purposes set forth in the Travel Expert Group Privacy Policy.

  • Travel Expert Group uses secure technology in order to safeguard personal information and financial transactions. Travel Expert Group complies with the procedures and security standards as further set out in the Security Policy.

  • The Travel Expert Group has used its best endeavor in compiling information for the Website. The Group does not give any representations or warranties of any kind, expressed or implied as to the accuracy, completeness, suitability, usefulness, reliability of any information published on the Website nor does it accept liability or responsibility whatsoever for the accuracy, completeness, suitability, usefulness and reliability of any information contained on the Website for any purpose. In no event, the Group will have liability for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
  • Travel Expert Group offers all general information on the Site for guidance purposes. Please note that Travel Expert Group may at any time change any aspect of the Site or its content, including information or database. Travel Expert Group does not guarantee the information is always up to date.
  • Travel Expert Group does not guarantee that information on the Site (including without limitation prices, descriptions or dates) is free from errors or omissions but we will use all reasonable endeavours to correct any errors or omissions as soon as practicable once they have been brought to our attention.
  • The Site and any content may not be modified, copied, transmitted, distributed, sold, displayed, licensed or reproduced in any way by you, except that one copy of the information contained within the Site may be made for personal, non-commercial use.

  • Travel Expert Group reserves the right to deny access to the Site at any time without notice.

  • The Site may contain hyperlinks to external web sites owned and operated by third parties. Travel Expert Group has no control or association with these third party sites and has no responsibility in relation to the accuracy, completeness and quality of the information contained within them. Any and all contents on these external web sites do not reflect products, services or information provided by Travel Expert Group. You should direct any concerns regarding any external link to the site administrator or ebusiness of such sites.
  • The copyright and all proprietary rights of the site and all content are reserved by Travel Expert Group. The material contained within the site is the property of Travel Expert Group or its affiliates unless identified as belonging to third parties. The name Travel Expert Group and any other marks, logos and graphics of Travel Expert Group displayed on the site are registered trademarks of Travel Expert Group or its affiliates.
  • You are not granted any right or license to use any trademarks displayed in the site.
  • Travel Expert Group reserves the right to change or update the Terms and Conditions relating to use of the site from time to time without prior notice to you. The current version of the Terms and Conditions will be displayed within the site from the date on which any changes come into effect. Continued use of the site following any changes to the Terms and Conditions shall constitute your acceptance of such changes.


Privacy policy

  • This site is owned and operated by Travel Expert (Asia) Enterprises Limited (here in after referred to as “Travel Expert (Asia) Enterprises Limited " "we," "us," or "our").

  • In creating and providing you with our privacy policy, we are underscoring an ongoing commitment to protect all Personal Identifying Information you provide us. Personal Identifying Information is information about you that is personally identifiable and includes your name, date of birth, address, email address, phone number(s), and credit card information. To protect your Personal Identifying Information, our site uses high-security firewalls and server that sends and receives encrypted data that provide high level of protection.
  • Personal Identifying Information is only collected when you voluntarily and specifically provide it. Some Personal Identifying Information must be provided to fulfill various requests, complete a profile, participate in a survey, contest or sweepstakes, or contact us. Our web site is intended for use by persons 18 years of age or older.
  • To purchase travel, we require your full name (as well as the full names of others accompanying you), residence address, e-mail address, phone number(s) and credit card information including card number, card type, cardholder name and expiration date. You should obtain consent of other individuals who may accompany you prior to providing their names, as they may be unable to view or change any information you provide on their behalf. For specified travel purchases, we may also collect the name of the airline you will use, and flight number(s). When you purchase travel with us, you will receive confirmation of your travel itinerary via e-mail.
  • Occasionally, we may offer visitors to our site an opportunity to participate in a contest or sweepstakes. Information collected when you participate in a contest or sweepstakes may include your full name, e-mail address, phone number and address.
  • On occasion we may also offer visitors to our site an opportunity to participate in surveys. You are under no obligation to respond to any survey, and you may unsubscribe from receiving any survey sent via e-mail by following the unsubscribe instructions in the survey you receive. Information collected when you participate in a survey may include your full name, e-mail address, phone number and address and so on.
  • Personal Identifying Information, including your full name, e-mail address and phone number, will be collected when you contact us for technical support, changes, documents, brochures, refunds or general suggestions. We will respond to you by e-mail and/or telephone.
  • Additional information is collected automatically every time you visit our site, including computer information, Web browser information and "cookies".
  • Information collected is used for a number of purposes, including purchasing travel, contacting us, notifying you in the event of any itinerary changes, providing travel documents, participating in a survey, entering a contest or sweepstakes or improving your overall experience when visiting our site as well as for our own internal purposes.
  • Information collected when you complete a travel reservation is used to confirm and process your travel reservation, bill your credit card and deliver your travel documents, either via mail or electronically.
  • From time to time, we may conduct direct marketing of our products or services via fax, e-mail, direct mail, telemarketing and/or other forms of communication you submit to us for such purposes. We are not allowed to use your personal data for direct marketing purposes without your consent. By providing us your personal data for direct marketing purposes, you consent to your personal data so provided shall be used by Travel Expert Group and other subsidiaries of the Group for the above specified purposes.
  • We will use your e-mail address and/or telephone number to respond when you contact us regarding technical support, changes, documents, brochures, or refunds, or simply provide suggestions.
  • Certain types of information are collected based on your navigation of our site in order to better understand and serve our customers. This collected data enables us to modify the site for better navigation and develop featured programs and content that will be of interest to site visitors. Personal Identifying Information is never collected unless you voluntarily and specifically provide it.
  • From time to time, we may utilize a reputable third party to facilitate the delivery of various programs, including e-mail newsletters, surveys and sweepstakes offers. We do not sell or rent Personal Identifying Information to any third-party company, and upon delivery of any programs involving third-party companies, all information is returned to us.
  • We reserve the right to modify or amend our Privacy Policy at any time, for any reason. Any major changes to the Privacy Policy will be made and posted on the Web site prior to implementation of the change.
  • If you have questions about our Privacy Statement, please send us an e-mail. ebusiness@tegroup.com.hk
  • These terms and conditions form a contract between you and Travel Expert (Asia) Enterprises Limited, which is governed by Hong Kong China law. You agree that any disputes will be dealt with in the Hong Kong courts.


The Site is offered to you by Travel Expert (Asia) Enterprises Limited.

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Listed on the Main Board of SEHK | Stock Code:1235